To report an absence please click here and sign in with your KAMAR account details
OR email [email protected] or phone 07 883 8323 Ext 1
Telephone - 07 883 8323
Email: [email protected]
The people who lead each subject / curriculum area of the school. They can be contacted via email or through the school office if you have any concerns or questions regarding your student's progress in their subject area.
|Year 7 & 8:
|Science/ Health & PE:
|Arts & Technology:
|Te Reo me ngā Tikanga Māori
If you have any concerns about issues regarding your student's NCEA progress then you can contact the Principal's Nominee, Eileen Carr, through the school office or via email [email protected]
If you would like advice or information regarding careers, please contact Steve Abernethy via email at [email protected]
Where appropriate, we try to deal with concerns and complaints informally in the first instance. If you would like to raise a concern with us, please follow the steps below. If you believe your concern cannot be resolved informally, it may be appropriate to make a formal complaint – see Making a Formal Complaint or Serious Allegation.
1. Raise the concern with the right person
In all instances, you may have a support person to help you raise a concern or make a complaint.
If you approach a board member with your concerns, you will be asked to follow the actions below and the board member will inform the principal and board chair.
If several people share a concern, the process is the same. You could nominate a group representative to approach the school, and it may be appropriate for the group and the school to use a mediator.
If you do not wish to approach the person involved, contact a member of the management team or the principal to discuss your concern. The principal or management team member may communicate with the person involved.
If your concern relates to another student, you must not approach that student or their parents/caregivers/whānau directly. Speak to their teacher or the principal.
2. Work towards a resolution
In most cases, concerns can be resolved informally with constructive discussions.
If you are unhappy with the outcome of your initial meeting, contact the principal, a member of the management team, or the board chair to discuss further resolution.
If this process does not resolve your concern, you can make a formal complaint.
3. Follow-up and feedback
Resolution of the concern or complaint may include checking that the solutions have been implemented and are working. The effectiveness of the solutions may be fed back to the person who raised the issue where appropriate. This follow-up may be recorded in the concerns and complaints register.
In some circumstances it will not be possible or appropriate for the school to advise you of a final outcome.